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How can I fix my Whirlpool AWO/D 5726 washing machine?

When in a fast spin, it makes a high pitched grinding noise, akin to an aeroplane taking off. When I spin the drum by hand there is not any noticable noise. I can lift the drum up about one inch. The machine is 2 years old, used 3 times a day, every day.
Robert Mccallum, March 2011
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