I have same problem. Can't get an answer when I ring eckman. Won't buy from them again.
Alan Walker, July 2017
im having the same issue
iv now stripped the gearbox down and found the cogs to be completley worn away i am strugeling to find parts for mine ahas any one got any idea where i can get a blade shaft with a worm as eckman call it
peter, March 2016
where do u grease the transmission
adie, April 2014
internal cog is plastic and teeth are probably worn