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programme loss?

my daugters humax 9200t had hours and hours of her favourite programmes and films on the hard drive, went to play something yesterday only to find the entire contents had disappeared although scheduled to record programmes were still listed, what has happened to them?
collza, April 2011
she is not the only one. Over 60 hours of programmes lost. V Angry. Put it down to expericne but now it has done it again. Any ideas or should I just throw the machine in the bin!

mainwaring, June 2011
link Click here to see other fixes for Humax.