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Why does my Beki WM5140w not use the conditioner in it ?

Why does my Beko WM5140w not use the conditioner i put in it ?
Deb (Bolton), June 2011
remove the soap draw totally from the machine and look up above the draw and see if the holes are blocked with black gunk.try cleaning.worst case is you have to change the top duct completely!

ck, June 2011
link Click here to see other fixes for Beko.