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How do I remove the word Factory from my transonic tv screen?

The word factory has appeared in red on my tv screen. It means I can't change channels or adjust the volume. I have 30 seconds when I switch on the tv before it appears so I set the volume and turn to the right tv channel then. If I want to change volume or channel I have to turn the tv off and on again. Please please can anyone help?!!
Lynn, June 2011
i am also facing this problem pls help

erfan, August 2015
i m also facing this problem in my tv...

please help me ???

sandy, May 2014
http://orientalpacific.com/en/contact_front.php
I have same problem & awaiting response

Kowhai, July 2011
link Click here to see other fixes for Transonic.