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motor stopped after trying to close?

supports for side roller guides were being pulled from the ceiling -just secured by 3 long nails!I hammered them back in place, no real resistance to this, then put brackets underneath to keep the supports horizontal.door came up OK but stopped on reclose . The motor will not start.Model is henderson sprint S550N.
Harry Thirkell, June 2011
link Click here to see other fixes for Henderson Sprint.