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CD player does not play CD's?

RENAULT PHILIPS RADIOSAT 6000 CD-RADIO PLAYER does not play any CD's (shows 'err' on display) but the radio works fine. I have attemted to use a CD cleaning disk in the unit but this has made no difference. Can you please help?
Clio Queen, June 2011
link Click here to see other fixes for Philips Radiosat 6000.