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How do I get my Bosch Classixx 6 1200 express washer to work properly?

Hi, I have a Bosch Classixx 6 1200 express. It will not switch from the wash cycle to the next cycle. All it will do is run the timer to 0:01 and continue to keep washing until I manually stop the washer and switch to freshen up/rinse cycle. Can anybody help me?
Davina, June 2011
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