I have a 2 year old Zen X-Fi2 which has become stuck in disc scan/rebuild mode, my pc will not recognise it and I am unable to carry out any of the fixes suggested by Creative techs, they have told me -irrepairable- and that stinks.. HELP.

David, August 2011

Thanks SD, I have tried the resets including the pinhole at the bottom of unit with no luck, I will try removing battery and if that doesn't work will consign to the dustbin.
David

David Mason, August 2011

I am not up on this model, But general, If stuck on something, needs a reset. Could be you need to remove battery, then try power up, without battery, (pulls down any holding capacitors etc)There maybe a pinhole inside somewhere, that could be the reset to factory default button. Most have an internal battery, as a memory back up, first thing is that pinhole, before pulling it apart, Which might not fix it anyway, especially if you not sure what to do. If you find the pinhole, put a pin type probe into it, preferably something plastic. If that fails, sometimes leaving it without any power, no battery, not plugged in etc, for a couple of days. will deplete the backup battery, and the message. If that fails, Sorry, could be they are correct. But try things as above first. NEED to remove all power from it.

SD, August 2011