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alarm on GE microwave not working?

ge spacemaker microwave oven model jvm1540dm2 ww. alarm has stopped working when cycle is complete. also when keying in on touchpad the beeping is not working. oven is operating fine.
i was told there is a silent mode but manual has nothing mentioned. any thoughts would be helpful. thanks
HENRY, October 2011
link Click here to see other fixes for GE JVM1540DM2WW.