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No pilot light in my Potterton 50e boiler?

I can't get the pilot light to come back on in my Potterton 50e boiler. I've tried resetting the overheat stat (the red star button underneath the boiler) but it won't click back in (does this mean it hadn't tripped in the first place?). Is there anything else I can try or do I have to admit defeat and call out BGas?
FraserP, November 2011
link Click here to see other fixes for Potterton 50e.