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windows not working?

When I turned on my computer,it said that windows didnt shut down due to new software or hardware that had been installed and to choose one of the options to restart-safe mode,,last time used or will start after 20 seconds.Have tried all 3 (may be a 4th one cant remember).Windows page comes up with searching bar then goes back to options.
The only items I have installed are Microsoft office and my printer.I used it yesterday with no problems.
Any help wouldbe greatly welcome as Im not very computer minded
Thanks
RB, December 2011
link Click here to see other fixes for Microsoft.