why wont the fabric conditioner go through. At the end of the cycle there is still conditioner left in the drawerand the clothes arent as soft as they should be, i have run the machine empty on boil cycle but this hasnt solved the problem

melissa, December 2011

remove the whole soap draw from the machine by pressing blue bit down and pulling it out.remove the blue bit from the soap draw and clean holes etc under there.whilst there look inside the soap draw housing in the machine and look up at the holes in the conveyor.are they blocked/black/mouldy??.try cleaning holes out to allow water in to the conditioner compartment

ck, December 2011