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How do i reset my beko wm7267 washing machine?

How do i reset my beko 7267 washing machine.....i have only had this machine for 6 mths & already the motor has gone & had to wait 2 weeks for them to fix it!!!! now it won't spin & i can't clear the display. Help please!!!!!!!!!
Jayne, January 2012
Thank you but done all you suggested and nothing.....now waiting for an engineer

Jayne, January 2012
press and hold the start button for 5 seconds.if that don't work call servicing again.would advise you remove the filter and check there isn't anything jammed in the drain pump impeller

ck, January 2012
link Click here to see other fixes for Beko WM7267.