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Machine not starting?

My margherita is 6 years old and has been working well but suddenly it has stopped responding .. You turn the dail and it does start at all ... It's not pumping water ... Dail is not turning ...please help
Asif, April 2012
Call us on 0115 9652118 with a note of your model number - we may be able to help with this. Tony EMW Electronics

EMW, April 2012