2 hours ago Jon asked ... How do I remove the flywheel. Mountfield 1640h ride on mower?    |    4 hours ago Keith Mumby asked ... Fordson starter solenoid?    |    Suzanne asked ... Washing programme stops after 3 minutes?    |    Rif asked ... Kenwood Dishwasher KID60S20 leaking from front?    |    Fraser asked ... Spares for power craft ppcs 38cc?    |    Click here to ask your question

How do I remove previous directory and replace with mine?

I recently bought an ex demonstrator model ford focus zetec 2010, which has someone's phone directory programmed in. How do I remove their directory and add mine. It is not in the manual and when I rang the dealership they did not know.
Tiffany, April 2012
link Click here to see other fixes for Ford Focus.