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Suncrest fire?

I have recently been given a suncrest remote controlled fire that doesn't work.I've had the PCB checked and thats ok. Been told it just needs reprograming.Is there anyone out there that can tell me who or how I can do it ??
Geoff Wilson, April 2012
The YCT-100 remote appears OK. Electrician says I need a new PCB (is there only one?)

carl spencer, February 2022