Mcallister, I believe is B+Q own, with 3yr warranty. SO when did you buy it, Less than 3yr, take it back. I had a mcallister drill, packed in 2.5 yrs. took it back, No longer a current model. Full refund. So I had 2.5yrs use for free. If out of warranty. sling it, not worth it. cost more to repair than a new one. Such is the society we live in.
SD, May 2012