I have been given a Dualit Vario 4 slot brand new toaster, The ejector knob is fixed down so I can't put toast in- is there a way to free it up? Although it is new and unused it was purchased quite some time ago and never used by the original owner so I believe the guarantee has run out.

Irene Hogan, May 2012

I bought one yesterday and have the same problem..did you ever get it fixed. If so how?

Lesley ryan, August 2015