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how can i fix my candy aquaviva 1300?

my machine wont drain and i have checked hose and filter what else can i try ?
sandra, June 2012
yes the pump is running .do u think its blocked somewhere

sandra, June 2012
Can you hear the pump run? if not pumping out, and ALL pipes etc clear, could be the pump itself, might need replacing

SD, June 2012
link Click here to see other fixes for Candy.