i can get the cover off but can't seem to find the reset switch.

chris, October 2006

My XT18 stopped working. Can someone please tell me what I need to do?
I tried to open the front cover but I cannot see where the screws are!
Can some one help please?
I cannot see any screws underneath or on top, but only 3 little holes on top!

Mia, November 2022

thank you so much; had given up on our heater as it stopped working , was about to go out and spend over £300 on anew one when i decided to look up the wattage of the not working heater and happened across this pots. so i undid the 3 screws pulled the front cover down found the white re set button pushed it, it clicked , switched the power back on and wow its working again. brilliant ,thanks so much

pete ., January 2014

Thanks so much Madder!
Helped me to restore the heat!

Rudi, December 2013

This works a treat. Thanks.

Moving into a new 200+ year old house in winter with no heating apart from old dimplex you are a lifesaver.

jimbo, January 2009

remove the three top screws then u will need to snap the front top outwards as there are 2 pushlugs at the top the cover will pivot from the bottomu can leave it engaged at its a bugger to get back on at the bottom.
Next to the input and boost control there is a small white button in front of a round black disk this is the overheat safety cutout trip.
Press it back in and it should click.
Then get your hoover and suck out all the nasty dust. when u replace the case be carefull u dont catch the boost control lever arm as it needs to be exactly aligned to work.
Hope this helps

madder, October 2006