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Diplomat dishwasher not cleaning?

Machine has been fine for last 4 years. Now, all seems to work - it makes all the right noises, seems to go through the cycle, but its getting progressively less effective at cleaning (to the point of being useless now...)

Impossible so far to get anyone to come out even to look at it.

Any ideas?
Mike (High Wycombe), June 2012
link Click here to see other fixes for Diplomat.