Depends on when you purchased it. If its been within 1 year, you can send it, along with your original receipt and $15. They will repair or replace it. If its been over a year you can try to send it to them to repair along with $35. Just go to the Farouk website.
I have 2 Chi pro hairdryers that have lost their heating element. Apparently this is very common. No more Chi hairdryers for me.
girlygirl, July 2012