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bottom freezer of zanussi fridge is furred up with ice?

how can I defrost it and why is it furring up like this?
joanna james, July 2012
could be an auto defrost issue or a blocked drain tude which should allow water to run on to the compressor tank during the defrost cycle.To defrost both doors open and switch off for 24hrs.dry out and restart.check drain tube 1st

CK, July 2012
link Click here to see other fixes for Zanussi.