hi
I assume your PC meets minimum spec...
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00213847&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN
If problem occurs from all applications then reinstall printer driver.
If using PCL 6 - try PS
(drivers and support info here ........
http://h10025.www1.hp.com/ewfrf/wc/product?product=397785&lc=en&cc=us&dlc=en&submit.y=0&submit.x=0&lang=en&cc=us
If that doesn't work try using another driver instead to test it - I always use the Adobe Universal printer driver to test printers (although it does not giving finishing options it works on all printers).
Good luck.
Mark, December 2006
