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Insignia Port. DVD Player turns on but displays streaks after loading DVD?

We have an Insignia Portable DVD player that quit loading the DVD. I was advised to clean the eye with rubbing alcohol and cotton swab. I did this. Now it begins to load the DVD and shows streaks across the screen and then goes black. What is the next thing I should try?
Can_Do_Mom, July 2012
link Click here to see other fixes for Insignia NS-DVD1.