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why have i no hot water?

When i turn the hot water tap on the water is constantly cold. But when i put the central heating on the valve solinoid activates and the central heating works. Could anyone tell me why my central heating works but no hot water.P.s there is plenty of water pressure as well.
Ecky Pec, August 2012
Not sure what boiler if it's combi it's diverter motor easy to fix push fit pull out see if pin comes out and in

ltd, August 2012