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How can I fix my Techwood AEDTR80S7?

On first time installation and automatic channel scanning the tuner does not pick up any BBC Channels, only ITV channels. I went into automatic channel scan because I was unable view film 4. I have retuned in this way on many occasions successfully but it will now only pick up channels 21 to 68.
Please can you advise
Thank you
John Turner, August 2012