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i have a never used machine all parts are new, but does not move?

i have a never used machine all parts are new, fills up, but does not move, says its washing but agitator not spinning
LAURA SUMAMPOW, August 2012
It may sound silly but have you removed the two transit bolts from the back of the machine?

Dave, August 2012
pray tell,what machine are you talking about,?are you really that stupid ?by they way,i love the name laura,
has anyone told you lately ?

mm, August 2012