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Door won't open?

We have a WD(M)-1280F(H)D/1285F(H)D - sorry I don't know it's short name - and the door won't open 30 minutes after it has finished washing. This is the first time that this has happened. Does anyone have any idea how to open the door? Is there a manual release? I can't find any mention of this in the manual.

Many thanks in advance to anyone who has the solution.
John B, October 2012
The only thing I can think of is that it is not level. Is this a new washer or have you used it many times with no problem?

RhodaRose, October 2012