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My HP PSC 2175 all-in-one machine has a problem?

Sometimes the machine freezes during scanning. Only pushing ON/OFF can resolve the issue.

But after this 'incorrect' shutdown the machine stops working. When I turn the machine on, the grinding noise is heard because the scanning lamp does not stop moving.

It takes 1-2 days for the machine to repair itself.
A.R.S., November 2012
You may do better if you put this in the printer section - rather than Desktop PCs.

T, November 2012