I am not sure where the screws are, there don't seem to be any. I've taken the strip screws out but can't take strip off, am i missing something obvious?

Wendy, December 2004

The next problem you will encounter after the multi point lock has been removed from the door is trying to repair it. Nobody sell's spare parts to repair a lock, only a complete new multi point lock will be available. You should replace the multi point lock with an exact replacement if possible. There are very few companies who will sell just a single lock and even fewer who stock a wide enough selection for you to get an exact match. I work for one of those few companies and would be happy to help you. We have a website "www.safensoundltd.com" where you can identify the product you are wanting and buy it using a credit or debit card. You can also contact us on 01422 378558 for any assistance.

Chris White, April 2005

have you taken off the handles and square bar, and the barrel. to remove the barrel take out the large holding screw on the long strip on the edge of the door, then put the key in the barrel and turn and pull at the same time, the barrel will come out..OR IF YOU CAN TURN IT BY A "THUMBTURN" use that. then the locking strip can be pulled out from the door....
unless the strip is made to go over the top and bottom edges of the door, then more screws will have to be undone...

IAN H., January 2005