Is this a new house that has not had a washing machine fitted before ? If so, often the plastic pipe where the waste is fitted has a cover over it in case it is never used. Pull the waste pipe off (under the sink ?) and see if there is a sealed cap where it pushes on. If so, cut it off with a sharp knife ! Tony www.emwelec.co.uk Tel 0115 9652118
www.emwelec.co.uk, November 2012