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how can i clear a fault code ?

about a week ago we had a couple of days of minus 5/6deg c . my dyson cro1 washer pipes froze up and it developed a fault a code of f11, how can i clear the problem to re use this machine please and a thank you if you can help me.
graham, December 2012
http://www.howtomendit.com/answers.php?id=92788

Peccavi, December 2012
link Click here to see other fixes for Dyson.