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register position not responding?

I have a sharp xe a506..key position in register position is not engaging. key position in every other setting (pgm, mgr, x/z's) are working, but reg will not engage. Already tried re-initializing for a "re-boot". How do I get register to recognize the reg position again?
Tanya, February 2013
sounds like the copper tracking on the back of the key lock has broken
do you all ways to the till on \off with the key

gary, February 2013
It is normally a fault (or liquid spillage) in the mode lock. You might need to get a technician to check it.

Registerman, February 2013
link Click here to see other fixes for Sharp.