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How to fix cassette deck?

The system comprises the cassette deck RS-EH600 twin deck. It has been cared for over the years but has decided not to work. Both decks do not play tape in either direction nor ffwd or rewind.The pinch rollers and spindles move. The capstans do not move, the system tries to move the tap then cuts off as though it cant move the capstans. When moved manually the capstans move in one direction freely and move on a ratchet type motion in the opposite way. Please help. Thankyou.
Andrew Knight, November 2006
Hello, I have the same problem with my Eh600 . There are two motors (one for each cassette player) Both are working but like Andrew was saying, it keeps stuttering and then stops.\All the belts seem to be ok and on the odd occasion it plays on one side

Tom Ryne, March 2007
have you checked the drive belt from the motor? it sounds like it may have snapped?

paul, December 2006