hi if you have model starting srs2026/29
then you will need the samsung srs kit to repair this fault ..quite a common but not so well known fault
ally the samsung tech who on here a lot will advise if you want to diy repair but you will need spares
best to call him 07407 734 204 for info , he wont mind you calling he gives free advice and can supply the parts overnight ..
ps dont worry if your model isnt srs he will be able to give advice on any samsung american fridge freezer propblem
gregor, February 2013