I have a stannah 420 stairlift which only goes up 1 inch & then stops do I have to replace the batteries? can somone please tell me how to remove the cover to test/replace the batteries and or suggest anything else that could be the problem Thank you

Vick, February 2013

I have the same problem lift only goes up about 1 inch this is on a saxon 260 lift

MikeS, February 2013

It was the batteries. called a guy out to check it
I watched his every move, for future refence this is what he did:

Removed 2 covers under the seat (2 screws either side at the bottom). Removed center piece of plastic.
pressed remote to test, said (I think) LED 2 means batteries too low. (1 was particularly dead) Replaced them both with new, pressed remote & drove chair up to charge points to test it charged.
Replaced covers checked a couple of other things, said somthing about pressure sensitive edges all ok. Paid what I thought was very reasonable €75, left his business card algarveaccessibility.com. All in under 30 mins. A Very Happy Vick!

Vick, February 2013