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The ice melts in my 2004 Side by side Kitchenaid fridge?

I have a side by side kitchenaid fridge with ice and water in the door. This design the ice melts and water runs down the hatch and ice dispencer. Is there a way to replace or fix the unit so it does not leak?
Douglas Gabrielson, March 2013
link Click here to see other fixes for KitchenAid.