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how can i fix my beko wme8227?

had washing machine about 4 years -it has just started playing up on all programs by not taking softener at end of wash cycle. what is the problem
mike, July 2013
are the holes above the conditioner compartment blocked with black gunk.pull the soap draw out and have a look

CK, July 2013
link Click here to see other fixes for Beko.