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parkside 12/4?

Why is it a "THROW AWAY AGE" is attached to me
getting parts for a Parkside 12/4 Shears?
or getting a repair done
A wonderful tool being thrown on a scrap heap

with 2 million unemployed surely they can adapt to
doing Repairs with Profesional help
I AM 86 YEARS OLD AND HAVE NEVER EXPERIENCED SO MUCH THROW AWAY ATTITUDE!
FRUSTRATED GARDENER, September 2013