I purchased a standard space seat and cover from you ,order no.WEB/423193/1 on the 12/07/2013.It was properly fitted and so far seemed okay, but this morning I lifted the seat and it just snapped, No pressure applied.As this is my only toilet you can understand my concern.Will you replace it,please, Thankyou,yours truly,Doris Davies.

Mrs Doris Davies, October 2013

Don't know where you bought you toilet seat from Doris, but it wasn't from this site, It's a help site, not an online store, simples!

A M, October 2013