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how can i fix my washing machine?

my hotpoint washing machine keeps going to f:13 whenever i try to wash clothes the water goes into the washing machine but it wont wash da clothes how do i fix it
becky, October 2013
yes its a washer and dryer

becky, October 2013
what model is it?.Is it washer dryer?

CK, October 2013
link Click here to see other fixes for Hotpoint.