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Dimplex storage Xls 18N?

Hi guys, I have two storage heaters in my flat. 1 in the living room and another one in the hall way. My hall way storage is not charging. Initially, it was too hot and then i thought, will turn it off for the day or two as the weather was improving and then I turned it back on, its not working. Not sure, what is the problem?
Dimplex guys have given me a time slot after 2 weeks and I feel the cold in my flat. your help to fix my problem would be helpful.
thanks in advance. Cheers
coldfeet, November 2013
Thanks A M. I tried it. Not working.

toptrish... I'm thinking of same.

may be i need to call a electrician rather than waiting for this Dimplex guy. ..

coldfeet, November 2013
sounds like it needs a new thermostat

toptrish, November 2013
Try this website, it may be of some help to you.
http://www.dimplex.co.uk/assets/kb/operating_instructions/0/XLN_XLSN_GDC_Operating_Instructions_Issue_1.pdf

A M, November 2013
link Click here to see other fixes for Dimplex.