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How can I fix Dimplex Brayford BFD20R?

The heat works. I can also hear the motor, but there are no lights or flame effect. The bulbs have been replaced but it did not solve the problem. It is less than 3 years old.
Thanks
Lorraine, November 2013
Is the rotisserie turning [ you can see it if you take out the fuel effect ] if not the pcb will require changing they cost about £50

toptrish, November 2013
link Click here to see other fixes for Dimplex BFD20R.