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how can i fix my topup tv DIGIHOME DG250DTRA08 box 'fail' in indow?

'FAIL' appears in window & locks the box . Disconnecting the power for 20secs & reconnecting seems to work , but turning off & coming back later 'FAIL' is back in the window .
Help please.
John
John W, November 2013
This is a quote from futaura, the on-line export with this and related Turkish recorders without whom's help myself and others would have been looking for replacemant PVRs:

"I think you may find this thread http://forums.digitalspy.co.uk/showthread.php?t=1193837 useful. The Digihome is the same box as the Wharfedale internally. First thing to try is to to upload the software to it as FAIL is usually (but not always) caused by a failed software update."

His advice is excellent.

Neil S, November 2013