I have a proline washing class AA machine bought in France, it has worked for the last 7 years, today the light is on showing electricity is there but it will not work. Normally the red light shows on the board and the machine starts to fill up and work today it lights up and the lights go from one to another but nothing happens.

Helen, January 2014

1st step towards troubleshooting the problem, have you checked to see if the machine door is closing fully or if there is something stopping it (the door) from connecting properly when closed as this would automatically stop the machine from filling and running?

Chris, February 2014