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How can I get my telephone/answering machine (model 29870ge1-A)to work?

When people call me and I am not at home, the answering machine tells the caller that it is full and rejects the caller. This occurs even though the answerer is empty. Unfortunately, I cannot find any literature that came with the instrument.What steps would enable me to reprogram this answering machine?
J. M. Kornfeld, January 2014
Bin it and buy a new one. It's not worth the effort of even trying to fix it.

T, February 2014