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i have a vaillant ecotec boiler the rads com on but the water is cold help?

i have a vaillant ecotec 824R1 or B24R1 the radiators come on hot but the water is cold help please its a new installation
veronica, December 2006
Get your installer back... If it's new then it's under warranty - Don't mess about with it yourself and void the warranty.

GasAid.co.uk, December 2006
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