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My Russell Hobbs toaster won't heat up or stay down ?

I was toasting bread and the bread just popped up and now the toaster won't toast or stay down
Mary Harrison, March 2014
I've taken the screws out underneath, but I can't remove the steel trim around the bottom of the toaster.

Phil, November 2023
check the fuse in the plug ,or try it into a different socket , if it not getting power it wont stay down, try that first,

k, March 2014
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